Questions and Answers about the coronavirus

Questions and Answers about the coronavirus

(Global insurance solutions)

Last updated 27 March

At the end of 2019 there has been a breakout of the coronavirus, originating in China. The virus has spread to other parts of the world in recent weeks. We trust that in the meantime you have taken the necessary precautions and also have informed your employees how to prevent spreading of the virus. In this writing we will answer the most frequently posed questions about our coverage.

What can we do when one of our crew members fall ill?
If one of your crew members has any symptoms related to the flu (or coronavirus), please advise him or her to contact a doctor in the nearest port as soon as possible.

If the doctor has determined that he or she is infected with the coronavirus, then contact Anker Alarm Service as soon as possible. The Anker Alarm Service can be reached 24/7 on telephone number +3150 520 99 04.

We advise you to always follow the instructions of local authorities. We also advise you to keep an eye on the website of the World Health Organization (WHO).

If one of my crew members get infected with the coronavirus, are the expenses covered under my policy?
Whether there is coverage depends on the modules that you have taken out. The following modules provide coverage:

  • Medical expenses and repatriation
  • Medical expenses homeland
  • Temporary disability due to Illness
  • Death in service due to Illness

My crew member needs to attend an area with a greater risk of exposure to the coronavirus. Is there coverage when my crew member falls ill due to the coronavirus?
Whether there is coverage depends on the modules that you have taken out. We do not yet exclude areas with security risks from coverage. The following modules provide coverage:

  • Medical expenses and repatriation
  • Temporary disability due to Illness

My crew member needs to attend an area with a greater risk of exposure to the coronavirus. Is there coverage when my crew member passes away due to the coronavirus?
Whether there is coverage depends on the modules that you have taken out. We do not yet exclude areas with high risk areas rom coverage. The following modules provides coverage:

  • Death in service due to Illness

My crew member needs to be placed in quarantine but has not been tested positive for the coronavirus. Is there coverage on one of the modules?
There is no coverage. There is only coverage on certain modules from the moment the crew member is declared unfit for work by a doctor.

My crew member needs to be placed in quarantine and was tested positive for the coronavirus, is there coverage?
Depending on the modules you have taken out, certain costs are covered from the moment that a crew member is declared unfit for work by a doctor. The following modules provide coverage:

  • Medical expenses and repatriation
  • Temporary disability due to Illness

My crew member has passed away due to the coronavirus, is this covered?
Whether there is coverage depends on the modules that you have taken out. The following module provides coverage:

  • Death in service due to Illness

The medical certificate of your crewmember is about to expire
It may occur that due to restrictions imposed by the Covid-19 virus, a crew member has to stay on board longer than expected. If medical examination and certificate renewal is not possible, medical certificates can be extended for up to three months from the date of expiration, in accordance with Regulation 1.2 of the Maritime Labor Convention, 2006, as amended (MLC 2006). In this case, Anker Crew Insurance provides cover for the medical costs for all our crew insurance.

Your crewmember has symptoms that may be associated with the Covid-19 virus
When someone has a fever, respiratory difficulties or flu symptoms, the guidelines have to be followed as advised by the IMO (International Maritime Organization).

Obligations of shipowners in case of Covid-19 contamination
In the event of suspicion or detection of infection of the Covid-19 virus, the shipowner must follow the procedure as advised by the IMO.

  • the outbreak management plan needs to be activated
  • the master of the ship must immediately inform the port health authority at the next port of call
  • the ‘Maritime Declaration of Health’ should be completed and sent to the port authority
  • ship owners must facilitate the use of health measures and provide all relevant public health information requested
  • ship operators must provide all essential information to the port health authorities (PLFs, crewlist, passenger list)

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