When you have a complaint
Anker Crew Insurance is committed to executing its services at as high a level as possible. Unfortunately, you may not be satisfied with the way we have handled your insurance application or claim for compensation.
It is important to discuss this as soon as possible with the employee concerned, so that together you can see whether you find a solution. If you are still not satisfied, you can submit your complaint to our complaints management department. Subsequently, we will handle your complaint as soon as possible.
How to submit a complaint
When you have a complaint, you can inform us by filling in the online complaints form below, or by sending an email to email@example.com. We will contact you within three working days to discuss your complaint and to try and find a solution together with you. Click here to read our complaints policy.
Compliments, complaints and suggestions
Do you have a compliment, complaint or suggestion about our services? Then we would like to hear from you. In this way we can continue to improve our services. Via the form below you can communicate your opinion, question or suggestion to us.