24/7 Anker Alarm Service: 
Q&A Ukraine and Russia
Updated: 05-04-2022
Given the current situation in Ukraine and the rapidly changing developments, we have listed the most common questions and answers. Considering the fact that many Ukrainian and Russian seafarers are active on vessels, this situation might have consequences for your insurance policy at Anker Crew Insurance.
Are Ukrainian seafares insured?
Yes, both our cover and the area of cover have not changed.
Are Russian seafares insured?
Yes, both our cover and the area of cover have not changed.
Are Ukrainian and Russian seafarers insured during their journey to and from the ship?
Yes, there is no change to our cover/area of cover.
Please note: As a Dutch insurer, we are not permitted to insure claims related to acts of war. This means that claims resulting from armed conflict are excluded from cover.
Are seafarers insured if they are injured or die as a result of acts of war?
As a Dutch insurer, we are not permitted to insure claims related to acts of war. This means that claims resulting from armed conflict are excluded from cover. Also when seafarers travel to or from the ship.
Repatriation to Ukraine or Russia
At the moment it is practically impossible to repatriate seafarers to Ukraine and Russia. Therefore Anker Crew Insurance covers the costs of repatriation to a country within Europe. We follow the guidelines of several P&I Clubs and advise to change the final destination in an addendum to the employment contract.
Is a request for repatriation home, before the contract expires, because of the war, covered by the insurance and can such flights be claimed back? Also if the reason for repatriation is the loss of a family member.
Repatriation due to medical necessity of the seafarer or due to medical necessity or death of family member is insured. Other causes are not covered.
See also Article 25.4, Article 26 and Article 28.1 of our Conditions.
Repatriation request due to acts of war is not covered.
A seafarer is repatriated to an EU country, in accordance with the agreed addendum. The seafarer decides to leave from that EU country to Ukraine independently. Is this trip insured?
Assuming that the repatriation is based on medical grounds (see question 6).
- If medical costs are covered in the home country due to an incident on board, the cover continues.
- When there is no cover for the medical costs in the home country, the cover stops at the place agreed upon in the Addendum.
When a seafarer needs to recover and rehabilitate at home after medical treatment. But is unable to travel to the home country. Will all costs be reimbursed during recovery?
This depends on the situation and the coverage purchased. Please contact us when this situation arises.
NEW:
Who pays any healthcare costs for Ukrainian seafarers during leave in the Netherlands?
These costs are not covered by our insurance.
The Dutch government has created a subsidy scheme for this. Via the CAK, the care provider can apply for the ‘ Subsidieregeling medisch noodzakelijke zorg aan onverzekerden’.
CAK – Subsidieregeling medisch noodzakelijke zorg aan onverzekerden (hetcak.nl)
If you have any questions in regard to the above mentioned message or if your questions are not answered, please contact us by email crewinsurance@anker.nl or telephone +31 (0)50 – 520 97 79.
